Frequently asked questions
How can I follow your store on social media？
📷 Instagram: xicivintage
📕 Rednote小红书：XiCiVintage
What is your return or exchange policy?
All vintage and pre-owned items are final sale and cannot be returned or exchanged, as each piece is unique and may have slight signs of wear.
About us
• To carefully select and rehome designer vintage treasures from Japan, Europe, and the U.S. with authenticity, style, and affordability.
• To empower people to express themselves through unique fashion with a soul.
• To share the stories behind every piece - preserving history
How long will it take to receive my order?
Orders are usually shipped within 2–3 business days. Delivery time depends on your location.
Can I request additional photos or details
Of course! Feel free to contact us via Instagram DM or email or Red note for more photos or measurements.